Payment Information

What methods of payment do you accept?

We currently accept the following credit cards: Visa, Mastercard, and American Express. As well as Apple pay, Paypal, and Shop

Do you offer wholesale packages?

Yes, please contact for more information.

Does maffmedical accept insurance for prescription items?

We do not accept insurance reimbursements directly. If your insurance company reimburses you for durable medical equipment (DME), submitting your sales receipt with a copy of your credit card payment is usually what is necessary. You can check with your own insurer for the specific documentation that is needed.

Shipping & Returns

Where do you ship?

We ship anywhere within the continental US, but can also arrange for international shipping as well.

Can I track my order?

Yes, once your order has been processed and shipped out you should shortly receive an email with the tracking info.

Where do I find my tracking number?

After your order has been placed please check the email used to place the order. The email with your tracking number should arrive in your inbox within 1-2 business, but typically much shorter than that. If not within your main inbox or other folders please contact us at

Customer Support

Need a question answered?

Please contact